Resolve Mediation Inc.

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Jill Kalter Florida Civil and Appellate Cort Mediator
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Listen, Engage, Communicate: Fundamentals for a Thriving Workplace

August 19, 2018 By Jill Kalter

Ethos, pathos and logos – During the era of ancient philosophers, Aristotle identified three elements of effective communication; presentation, interaction and, most importantly, an engaged listening audience. All essential fundamentals to a thriving workplace. The lack thereof leads down an … [Read more...]

Filed Under: Mediation Tips and Resources Tagged With: Aristotle, Communication Skills, Harvard Business Review, Mediation, Resolve Mediation, Turner Time Consulting

YOU’RE SCREAMING AT ME, BUT I CAN’T HEAR YOU!!

July 24, 2018 By Jill Kalter

Are you a screamer? Believe it or not some people speak in decibels (dB) higher than what you may consider normal range. The decibel level for normal conversation is 60 dB,[i] and sounds louder than 90 dB can be uncomfortable to hear.[ii] Usually due to a level of frustration, screamers scream to … [Read more...]

Filed Under: Mediation Tips and Resources Tagged With: #ConflictResolution, Active Listening, Communication, Communication Skills

Jill Kalter, MPA, CP
Florida Supreme Court Certified
Civil and Appellate Mediator
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